Concord’s Notice of Nondiscrimination

Concord Counseling Services complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Concord Counseling Services does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Concord Counseling Services

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  Qualified sign language interpreters

• Pro vides written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language services to people whose primary language is not English, such as:
  Qualified interpreters
• Information written in other languages

If you believe that Concord Counseling Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Jennifer Sheets, Civil Rights/Director of Clinical Data and Quality, 700 Brooksedge Blvd, Westerville, OH 43081, 614-882-9338 ext. 235, Fax 614-882-3401. You can file a grievance in person,  by mail, or fax. If you need help filing a grievance, Jennifer Sheets, Civil Rights/Quality Improvement Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at U.S. Department of Health & Human Services – Office for Civil Rights or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

Or call 1-800-368-1019, 800-537-7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.