Concord Counseling Services is open and accepting new clients. However, with very limited exceptions, we are not conducting in-person services at this time due to the COVID-19 state of emergency and cannot accommodate any walk-in appointments. If you do not have a scheduled appointment or if you miss your scheduled appointment, please call us so that we can determine how to best meet your needs at 614-882-9338.

• Psychiatry services that are scheduled will be conducted via telephone or videoconferencing. You will receive reminder calls for these appointments with instructions on what to expect during your appointment.
• Therapy/School-based Therapy services are also offering services through telephone or videoconferencing. They will be contacting you at your scheduled appointment.
• Case Management/Wellness services will continue remotely. Your case manager will be contacting you to assure needs are met. They will be assisting with essential needs.
• Pathway staff will be available to members of the Clubhouse. If you need assistance with food or medicine, or just someone to talk to, you can call Pathway at 614-251-7820, Monday—Friday from 10:00 AM—2:00 PM and a staff member will answer. Pathway staff will also be calling you.
• Permanent Supportive Housing sites are being monitored for needs. Engagement staff will be contacting you weekly to assure needs are met. They will be providing food through pantries, and will assist in accessing medications. Staff will be on site at least weekly to drop food from pantry runs, and medications for those in need.
• Prevention services will be reaching out to you remotely through telephone or Google Hangout. They will be contacting you to set up an appointment.

About COVID-19
According to the Centers for Disease Control and Prevention, people who may have been exposed to COVID-19 and/or develop a fever and symptoms, such as cough or difficulty breathing should call their healthcare provider for medical advice. The following are links to learn how to care for yourself and others to prevent the spread of the virus:

One important action is to make sure you are staying connected – to each other and to your family and friends. As human beings, we are wired for connection, and these connections strengthen our resilience to help us get through difficult times. Each day, make sure you are connecting with someone – whether through phone, video chat, text, or email. Reach out when you need it and reach out when you think someone else might need it. The following are links to assist you or loved ones to manage the feelings of anxiety and stress:

Stay Informed

The Ohio Department of Health has opened a call center to answer questions regarding COVID-19. Call 1-800-4-ASK-ODH (1-800-427-5634) to speak with a representative.


If you or a loved one is in need of urgent mental health services, call: Concord Counseling Services: 614-882-9338 (M-Th 9-5, F 9-3) Netcare: 614-276-2273 (24 hours)

* Due to COVID-19 the He’ART of Concord has been rescheduled to July 31, 2020 from 5-8pm. We hope to see you in July!

Hours of Operation as of 3/23/2020
Monday-Thursday 9:00 a.m. – 5:00 p.m.
Friday 9:00 a.m. – 3:00 p.m.
Saturday Closed
Sunday Closed

We are experiencing an increase in drug overdoses daily with 11 overdoses per day on average. From April 10 at 10 am to April 11 at 10 am, we had 7 overdose deaths. In addition to an increase in methamphetamine being laced with fentanyl, we have continued concern with cocaine laced fentanyl as a cause for increase overdose deaths.

Columbus Public Health has asked that community partners share a consistent message with the community. The message and graphic are listed below. Please share with your networks.  

These are uncertain and stressful times for everyone. Isolation and physical distancing from our friends and family, has resulted in many drinking more alcohol and experimenting with drugs to cope with fear, depression and boredom. We have had an increase in drug overdose deaths in the past 24 hours. Please check in on those you love! And always have naloxone on hand. Get free naloxone by mail here:

 Providers in ADAMH System of Care are accepting new clients. See a full list here:

Who We Are

Concord Counseling is one of the most highly-acclaimed, nonprofit mental health centers in central Ohio. Based in Westerville and founded in 1972, Concord is dedicated to healing people in mind and spirit with programs and services that change lives.

We’re a team of more than 115 comprehensive and specialized mental health and substance abuse counseling professionals and we have received the highest rating from CARF which accredits rehabilitation facilities. As an Alcohol, Drug and Mental Health (ADAMH) Board of Franklin County lead provider agency, we also perform services for:

  • Central Ohio Area Agency on Aging

  • City of Westerville

  • Community Housing Network

  • Department of Jobs and Family Services

  • Ohio Department of Mental Health and Addiction Services

  • Westerville City Schools

  • New Albany Schools

  • Gahanna-Jefferson Schools

  • Groveport Madison Schools