Lighting the way.

People helping people since 1972

Founded by a group of concerned citizens with determination and vision, Concord Counseling Services is a private, non-profit organization. One of Central Ohio’s first community mental health agencies, we’re proud to continue the caring tradition that began over 45 years ago. Our goal is to provide holistic recovery services to increase clients’ personal growth and full participation in society.

Dedicated to healing minds and spirits

We’re a team of more than 100 professionals of comprehensive and specialized mental health and substance abuse counseling professionals and we have received the highest rating from CARF which accredits rehabilitation facilities. As an Alcohol, Drug and Mental Health (ADAMH) Board of Franklin County lead provider agency, we also perform services for:
  • Central Ohio Area Agency on Aging
  • City of Westerville
  • Community Housing Network
  • Department of Jobs and Family Services
  • Ohio Department of Mental Health and Addiction Services
  • Westerville City Schools
  • New Albany Schools
  • Gahanna-Jefferson Schools
  • Groveport Madison Schools

Concord’s Strategic Plan

Concord’s mission is to provide the best behavioral health services and to continue to do this we must always be looking to the future.  We have created a Strategic Plan which provides a vision of that future.  Below is a summary of our goals and objectives:

Goal 1 – Humanize our services and reduce stigma

  • Objectives and strategies
    • Ensure that Concord staff serve with Heart!
    • Decrease stigma at every opportunity
    • Offer wellness classes to non-clients
    • Increase our presence in the community

Goal 2 – Enhance our technology process to increase efficiency and compliance

  • Objective and strategies
    • Enhance technology for increased efficiency, determine the best platform for continuing telehealth services
    • Increase the interactive use of our website, and continually monitor and enhance the website for optimum use

Goal 3 – Raise awareness of Concord’s presence and develop services based on demographics and social determinants of health

  • Objectives and strategies
    • To modernize and brand all of our print and electronic publications
    • To reduce barriers to treatment based on accessibility
    • Develop strategies to identify quality of life outcomes based on demographics
    • Develop methods to identify social determinants of health and use this information to determine areas of focus for appropriate service delivery

Goal 4 – Enhance Concord’s financial position

  • Objectives and strategies
    • Increase diversity in funding outside of traditional payer sources
    • Expand our footprint and cultivate additional community partnerships
    • Prepare for value-based contracting and reimbursement
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